Privacy Policy

Protecting Your Privacy

Last updated: 18 Feb , 2024
At Kusocoo, safeguarding your privacy and data security is paramount. Our Privacy Policy outlines how we gather and handle your information transparently and responsibly.

Information Collection

We collect various data categories to enhance your experience and ensure service efficiency. This includes:

Personal Information: Name, email, and contact details.
Account Data: Usernames, passwords, and profile information.
Transaction Details: Payment and billing information for purchases.
App Usage Data: Device information, browser type, and interactions with our services.
Correspondence: Emails and communication with Kusocoo.

Additionally, we may receive information from third-party sources and platforms integrated with our services. This allows us to offer tailored experiences and improve our offerings. Where legally required and we have no other valid legal basis to process your information, we will obtain consent, which may subsequently be withdrawn at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn. Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.

Use of Information and Purpose of Data Processing

Purpose/Activity	Basis of Legitimate Interest
To provide you with the products, services, and information that you request from us; to manage accounts, including identification and authentication; and to manage our relationship with you, including contacting you and notifying you about changes to our terms or privacy policy.	(a) Performance of a contract with you (b) Necessity to comply with a legal obligation (c) Necessity for our legitimate interests (for example, to keep our records updated).
To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.	(a) Necessity to comply with a legal obligation (b) Necessity for our legitimate interests (for running and protecting our business; for provision of administration and IT services; for network security and to prevent cybercrime and fraud; to study how people use our Services, to develop the Services, to keep our Services updated and relevant, to grow our business and to inform our communications strategy).

Purpose/Activity

Basis of Legitimate Interest

To provide you with the products, services, and information that you request from us; to manage accounts, including identification and authentication; and to manage our relationship with you, including contacting you and notifying you about changes to our terms or privacy policy.

(a) Performance of a contract with you
(b) Necessity to comply with a legal obligation
(c) Necessity for our legitimate interests (for example, to keep our records updated).

To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.

(a) Necessity to comply with a legal obligation
(b) Necessity for our legitimate interests (for running and protecting our business; for provision of administration and IT services; for network security and to prevent cybercrime and fraud; to study how people use our Services, to develop the Services, to keep our Services updated and relevant, to grow our business and to inform our communications strategy).

We use and otherwise process each of the categories of information identified above for the following business purposes:

Disclosure of Information

At Kusocoo, transparency and trust are fundamental. Here's how and when we may share your collected information:

Authorized Third-Party Providers: We share your data with trusted vendors and service providers for business-related purposes, such as payment processing and analytics.
Business Transfers: In the event of a corporate transaction, like a merger or acquisition, your information may be transferred to another entity.
Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or law enforcement requests.
Consent: With your consent, we may share your information for purposes disclosed at the time of collection.

When you access third-party services through Kusocoo, these services may collect information about you in accordance with their privacy policies.
Please exercise caution when engaging in public activities on our platform, as information shared in these areas may be accessed by other users.
Kusocoo does not sell your information to third parties. However, we may allow third parties to collect information through our services for business purposes outlined in this Privacy Policy. Please note that the privacy practices of these third parties are not governed by this policy.

Cookies

At Kusocoo, we use cookies to enhance your browsing experience. Cookies are small pieces of data sent from our website's computers to your browser and stored on your device's hard drive.
Types of Cookies:

Essential Cookies: These are necessary for the functioning of our Services, enabling you to access features and keep your session secure.
Performance Cookies: These gather information about your usage, helping us improve the quality of our Services by monitoring page load times and error messages.
Do-Not-Track Signals: While some browsers transmit "do-not-track" signals, modern browsers no longer support this feature, and we do not act on them.
Personal Information: Any personal information collected through cookies is used for the purposes outlined in our Privacy Policy. We rely on your consent for deploying certain cookies.
Your Rights and Choices: Please refer to the "Your Rights and Choices" section for details on managing cookies. Kusocoo does not use permanent cookies, ensuring your privacy is protected.

Your Rights and Choices

Your Information:While Kusocoo owns the platform and services, you retain all rights to your data. Under applicable law, you may request access, rectification, erasure, or further information about our data practices.
Accessing Information: Queries regarding access, rectification, or portability should be directed to us via our contact form. For identity verification, please submit this form while logged in to your account. Failure to verify your identity may result in inability to fulfill your request(s).
Erasing Information: To delete your data entirely, log in to your Kusocoo account and initiate the account deletion process. We require login for authentication purposes. Account deletions are irreversible and include all past and active associated work.
Cookies:We may display a cookie banner on our website to explain the types of cookies used and seek your consent, as required by law. You can refuse or disable cookies through your browser settings, though this may affect service functionality. Consult your browser's instructions for guidance.
Non-Discrimination:Exercising your rights will not lead to discrimination. However, some features may be impacted, and any differences in service relate to value provided.

Use of Information and Purpose of Data Processing

At Kusocoo, we only retain information for as long as necessary for the purposes outlined above, in compliance with applicable laws. We employ reasonable security measures to protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Additionally, we maintain procedures to ensure data reliability, accuracy, completeness, and currency. While we strive to ensure security, please note that no data storage system or transmission over the Internet can be guaranteed to be 100% secure, accurate, complete, or current. Information collected by third parties may not have the same security protections as data you submit to us, and we are not responsible for safeguarding such information. For a list of services we use, please refer here.

Data Retention, Security, and Integrity

We retain information only as long as necessary for the outlined purposes, as per applicable laws. We implement reasonable security measures to safeguard data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Our procedures ensure data reliability, accuracy, completeness, and currency. However, please understand that no storage system or data transmission can guarantee 100% security, accuracy, completeness, or currency. Information collected by third parties may lack the same security protections as data you provide to us, and we do not assume responsibility for safeguarding such information.

Changes to the Privacy Policy

Kusocoo may periodically update this policy. Updates will be reflected in the "Effective Date" above, and the revised policy will be posted. We recommend reviewing the policy each time you visit our Services to stay informed about our privacy practices.

Questions

For any inquiries about this Privacy Policy or our practices, please contact us via our contact form.

Your privacy matters to us. We may aggregate or de-identify data for analysis, but rest assured, your information remains protected and governed by our Privacy Policy.